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BPLD

Part-Time Digital Services Assistant

 

Primary Responsibilities

  • Assist patrons with computer access in all public areas of the library
  • Assist patrons with technology questions (basic computer hardware/software, mobile phones, tablets, e-book readers, scanners, copiers, printers, VHS/DVD transfer station, fax machine, projectors, monitors) via drop-in, scheduled 1:1, or group appointments
  • Monitor computers and equipment in all public computers areas of the library
  • Assist IT with software updates on computers

Qualifications

  • High School Diploma or equivalent
  • 2-3 years customer service experience
  • Customer service experience assisting others with technology preferred
  • Knowledge in MS Office Suite and resume software
  • Patient and courteous customer service skills, respecting confidentiality as appropriate
  • Excellent problem solving skills

Salary/Classification/Hours

  • $15.00/hour
  • Part-time, non-exempt, 18 hours/week
  • Afternoons, every other Sunday

Tools and Equipment Used
Required proficiency with basic computer hardware/software, android and iOS tablets/mobile phones, e-book readers, scanners, copiers, printers
Preferred proficiency with digital cameras, Adobe software products, and streaming media devices (such as Apple TV and Roku)

 

Physical Demands/Work Environment
The employee may occasionally lift and/or move up to twenty-five pounds.
The job is performed in a typical office environment and includes interaction with the public in a library setting.

 

 

To apply:

  1. Complete a BPLD Employment Application
  2. Send BPLD Employment Application, resume, and cover letter to jobs@bartlettlibrary.org

Position is open until filled.  No phone calls, please.

 

Equal Opportunity Employer

 
Bartlett Public Library District
800 S. Bartlett Road
Bartlett, IL 60103
Main: 630.837.2855
Adult: 630.837.3560
Youth & Teen: 630.837.3348
Questions / Feedback
askus@bartlettlibrary.org
Library Hours
Monday-Thursday: 9am - 9pm
Friday-Saturday: 9am - 5pm
Sunday: 12pm - 5pm