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Bartlett Public Library District, 800 South Bartlett Road, Bartlett, IL 60103

Part-Time Digital Services Assistant

 

Primary Responsibilities

  • Assist patrons with computer access in all public areas of the library
  • Assist patrons with technology questions (basic computer hardware/software, mobile phones, tablets, e-book readers, scanners, copiers, printers, VHS/DVD transfer station, fax machine, projectors, monitors) via drop-in, scheduled 1:1, or group appointments
  • Monitor computers and equipment in all public computer areas of the library
  • Assist IT with software updates on computers

Qualifications

  • High School Diploma or equivalent
  • 2-3 years customer service experience
  • Customer service experience assisting others with technology preferred
  • Knowledge in MS Office Suite and resume software
  • Patient and courteous customer service skills, respecting confidentiality as appropriate
  • Excellent problem solving skills

Salary/Classification/Hours

  • $15.00/hour
  • Part-time, 5-20 hours per week
  • Every Friday 1-6pm, in addition to working day/evening/weekend shifts as needed

Tools and Equipment Used

  • Required proficiency with basic computer hardware/software, android and iOS tablets/mobile phones, e-book readers, scanners, copiers, printers
  • Preferred proficiency with digital cameras, Adobe software products, and streaming media devices (such as Apple TV and Roku)

 

Position is open until filled.  No phone calls, please.

 

 

 

To apply for an open position:

  1. Complete a BPLD Employment Application
  2. Upload your BPLD Employment Application, resume, and cover letter through the Employment Application Form.

Equal Opportunity Employer

 

 

 
Bartlett Public Library District
800 S. Bartlett Road
Bartlett, IL 60103
Main: 630.837.2855
Adult: 630.837.3560
Youth & Teen: 630.837.3348
Questions / Feedback
Monday-Thursday: 9am - 9pm
Friday: 9am - 6pm
Saturday: 9am - 5pm
Sunday: 12pm - 5pm